FAQ
1. Q: How does your company do regarding quality control?
A: The quality is depend on the price,we have thousands of products, we can't promise that all the products have the same quality,for we need to satisfy different customer's requirements, some one needs high quality, some one needs low price ,it's according to your requirements !
2. Q: Why your price is higher than other suppliers ?
A: Different products has different price, although the same product which use different fabric and workmanship will have different price, as suppliers, we promise to provide the best pre-sales and after-sales service for the customers!
Pls attention, 100% mulberry silk is never cheap!
3. Q: Can you give me a discount?
A: We mainly do wholesale service, our policy is that bigger quantity,cheaper price, so we will quoto you the best price based on your order quantity.
4. Q: The shipping cost is too high, can you give me more cheaper shipping cost or free shipping?
A: When we calculate the shipping cost for you, we will use the cheapest and safest courier, and it is shipping company who ask us to pay, we can't give you any cheaper or free, pls kindly understand. But we can promise that we will not ask you to pay more shipping cost, if you think it is too expensive, we can use your own shipping company or agent in China which is cheaper,it is ok for us as well.
5. Q: How can i believe that after i payment you can send the goods to me?
A: First of all, if we did not send the order out after receiving the payment,you can make a complaint on alibaba, alibaba will judge for you;Then, we are gold supplier on alibaba for years, you can see no bad feedbacks or complaint ,we are trustable and reliable supplier.